Field notes, implementation stories, and long-form technology updates from our team
about 10 hours ago
Fewer surprise restarts for clients, less manual lookup work for technicians
Unexpected Windows restarts are frustrating for anyone in the middle of important work. For businesses, they can also mean lost time, interrupted workflows, and avoidable support requests.
How an in-house integration built by our own Lucas Finley helps clients stop paying for licenses they don’t use.
Keeping track of Microsoft 365 licenses across multiple clients used to take a lot of manual work.Thanks for reading Network Thinking Solutions Substack! Subscribe for free to receive new posts and support my work.
AI is reshaping parts of how IT support works, but the fundamentals haven't gone anywhere. Here's a straightforward look at both sides, so you know what to actually pay attention to.
As we head into the final few months of 2026, it’s hard to ignore how different the world looks compared to just four years ago, when OpenAI released ChatGPT.
about 1 month ago
You may have heard from us recently about updating your Windows 11 devices. Here's a quick rundown of what's going on and why it matters.
What “Windows 11 version” actually means
about 2 months ago
Microsoft is getting rid of text and call login codes for good. Here’s how to get ahead of it before the February 2027 deadline.
The days of logging in to your Microsoft account and getting a text to verify your login are coming to an end.
A lot of businesses replace their surveillance systems for better image quality. What they don’t realize it that outdated cameras could be a major cybersecurity risk, too.
When you think about replacing your outdated surveillance systems, the reasons are usually pretty predictable.
